At RCATSONE, we measure our success by the stories we protect. The birthday call that gets through. The emergency alert that arrives in time. The streaming concert that doesn’t cut out. The millions of invisible, vital moments happening every second across the world — powered by networks we help monitor and strengthen.
That’s what drives us every day.
We’re not here to be another vendor. We’re here to be your partner — the invisible force behind your reliability, your reputation, and your growth.
At RCATSONE, we don’t just talk about keeping customers connected — we live it, every single day. Over half a billion people worldwide count on the networks we help power, and that’s a responsibility we take personally. When your success depends on connection, good enough is never good enough.
We built RCATSONE because we saw the gaps others weren’t filling. The telecommunications industry moves fast, but too often, network assurance falls into a reactive cycle: problems happen, then teams scramble to fix them. We knew there had to be a better way — a smarter, faster, more proactive way. That’s exactly what we do.
Proactive Testing: Anticipating Issues Before They Arise
I believe the best customer experience is the one where the customer never even feels a problem.
That’s why we created TITAN — our fully automated, real-world testing solution that works around the clock. Instead of waiting for a customer complaint, TITAN catches issues before they ever reach the end-user. We know that happy cellular customers stay loyal to their provider.
We test from the same devices your customers use. In their shoes. On their networks. All day, every day. It’s not a theoretical exercise — it’s about real-world, hands-on assurance. That’s how we help mobile operators deliver consistent, rock-solid service — the kind customers stay loyal to.
Our motto is simple: find it first, fix it fast, and prevent it from happening again.
Real-Time Insights That Drive Real-World Results
We don’t drown you in reports or data you can’t use. We deliver clear, actionable insights that your engineering, marketing, and quality teams can rely on.
When we say real-time, we mean it. Our clients see network performance exactly as it’s happening — service quality, outages, even subtle customer-impacting trends. Our systems never sleep, because your customers don’t stop expecting service excellence at 5 PM.
In this business, timing is everything. Having real-time clarity means you can move from problem identification to solution in hours, not days. That’s how you stay ahead of churn. That’s how you win.
Customer Experience: Our North Star
We don’t engineer in a vacuum. Every tool we build, every test we run, and every innovation we roll out starts with one question: How will this feel to the end user?
It’s easy to lose sight of that when you’re buried in towers, modems, and spectrum. But we never do. Our testing doesn’t just look at KPIs — it mirrors the actual human experience of trying to send a text, make a call, or open an app.
When we talk about KPIs, we’re not just talking about percentages. We’re talking about moments — the moment a parent calls their child, the moment someone orders help, the moment a business deal is signed from a moving car.
That’s the difference between chasing metrics and protecting experiences. We’re in the business of protecting experiences.
Innovation That Works Where You Work
Tools matter. That’s why we didn’t just stop with TITAN.
We built Dragonfly Probe — a powerful, portable device that lets teams test any network, anywhere. We also built a mobile app that gives your field teams the ability to perform network health checks from wherever they are — no heavy equipment needed.
Whether you’re monitoring a massive metro area or verifying service in a remote rural town, we make it simple, flexible, and fast. We make it so you’re always armed with the information you need to keep your customers happy — wherever they are.
Technology isn’t helpful unless it’s practical. We never forget that.
How can we help?
A dropped or lost call might seem inconsequential when looking the bigger picture but we know little things can quickly become big things.
Every day, I’m meeting with the corporate decision-makers who are not only looking for enhanced customer retention, they want the industry leadership numbers to prove their position as the best consumer choice in a very crowded market. Our patented world-class testing technology treats every customer’s mobile experience as priority number one and from there, good things flow.
We’re proud to represent many of the world’s leading cellular technology innovators. If you’re searching for better numbers and lasting results, let’s set up a call and see if we can help.
