The RCATSONE TITAN Solution is your new brain trust. The latest release in our Solutions Suite delivers end-to-end, self-contained automated testing using real-world subscriber devices and powered by a customizable dashboard and mobile application. Get accurate, actionable insights for all lines of business, from Engineering to Quality Assurance, 24/7/365. Vanquish your most persistent challenges today and remain ready for what’s next.
The customer is always the answer.
To give your customers the quality and service they expect in exchange for loyalty, you need testing technology that sees as they do. We possess a deep understanding of your customer’s everyday challenges, and therefore a handle on what concerns you most as an operator.
This focus drives our innovation and development of testing tech and methods with the end-user at its core. Faster detection of customer-impacting problems means reduced customer service escalation and churn.
Protect your assets.
Reduce operating costs and revenue leakage with our automated CDR comparison and reconciliation solutions. Monitor and manage billing systems through campaign-driven testing designed to deliver billing accuracy and profitability data in real-time.
Streamlined and automated–deployment testing just got easier.
By definition, active testing allows users to interact with software as end-users. Testers assume the user role and provide the software with a range of parameters to validate the software. At RCATSONE, active testing is anything but typical.
Once our probes deploy with an embedded mobile device, no further physical access is required. Perform test entirely remotely while enjoying full device functionality from any geographic location. Create and initiate both scheduled and ad-hoc tests for a truly holistic view of network performance. You’ll get better benchmark results with our frequency testing methods, allowing up to 3 million per day–all without parameter limitations.
Monitor and Manage wireline quality and performance.
Ethernet service-acceptance testing involves using specific tests to confirm SLA validation performance on either a part (end-to-core) or the entire network (end-to-end). Today’s Mobile Network Operators have significant challenges as they face the modern consumers’ demand for more speed in higher bandwidth. This reality comes with considerable pressure to maintain a good customer experience and loyalty. Testing these services is left to technicians to perform basic service verification and quality-based tests to establish baselines.
We improve consistency in customer experience by performing a common set of tests throughout the entire network footprint. These tests are executed in a fully automated fashion.
We increase operator visibility of service quality by providing network-wide reporting of measurements based on quality indicators (KQI’s) and key performance indicators (KPI’s).
Reduce churn and increase customer satisfaction through proactive management of issues highlighted by the RCATSONE platform.
We improve consistency in customer experience by performing a common set of tests throughout the entire network footprint. These tests are executed in a fully automated fashion.
We increase operator visibility of service quality by providing network-wide reporting of measurements based on quality indicators (KQI’s) and key performance indicators (KPI’s).
Reduce churn and increase customer satisfaction through proactive management of issues highlighted by the RCATSONE platform.
