Timing is Everything.
Ensuring Customer Success.
- Automates service validation testing for voice, data and messaging services from an end-user perspective
- Test scheduler coordinates execution of multiple tests across hundreds of Remote Test Platforms (RTPs)
- Collects service-specific measurements and Key Performance Indicators (KPIs) for each test
- Delivers test results to the QoSExecutiveTM database or to external systems via Secure-FTP, e-mail or an SQL interface
- Provides ability to filter and route test results based upon pre-determined criteria
- Distributed architecture scales across hundreds of geographically dispersed locations
- Ability to integrate with HLRs to dynamically reprogram subscriber and service profiles during test execution.
- Automated, centralized service monitoring, testing and reporting reduces operating costs
- Faster detection of customer-impacting problems facilitates resolution for increased customer satisfaction
- Positive customer satisfaction reduces churn and increases revenues
- Network-wide, real-time reporting of measurements and keyperformance indicators (KPIs) increases operator visibility of service quality
- Performing a common set of tests throughout the entire network footprint ensures more consistent customer experience
- Extensive recursive testing capability reduces the time required and associated risk of network infrastructure installation or modification
- Service quality baseline information measures network change and upgrade impact.