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RCATSONE QoSExecutive

Get real-time, network-wide performance and availability information.

With RCATSONE QoSExecutive’s combined web-based management console, SQL database and reporting tools, you can manage and monitor user access and hundreds of Remote Test Probes. As a service validation testing solution, QoSExecutive tools help manage configuration, scheduling and results.

Our solution enables service providers to assess the quality and performance of their voice, messaging and data services as experienced by end users in real time. With this customer experience information, service providers can deliver the quality of service their customers expect thereby facilitating subscriber attraction and retention, increasing their revenues and reducing their costs.

  • Key Features
  • Benefits
  • Standardized views and reports in real time to help you assess test results, gather service specific measurements and Key Performance Indicators (KPIs)
  • Centralized assignment of capabilities such as probe access, test plan creation and data export on a per user basis
  • Central management, storage and version control of all RCATSONETM test profiles
  • Real-time scheduler provides test plan status information and results of completed tests
  • Information views based on user-defined geographic areas or service view
  • Exception alerts via e-mail notification if test results exceed a pre-defined threshold
  • Resource load-balancing calculates and presents load on each probe based on scheduled tests and assigns tests automatically for optimal resource utilization
  • Export to Excel by service using pre-defined SQL queries
  • Multi-user Web portal to access all RCATSONETM reports and control all RCATSONETM resources, including RTPs, QoSManagers, customer HLRs and associated test profiles
  • Secure access and resource control via user groups, user names and passwords
  • Distributed architecture scales across hundreds of geographically dispersed locations.
  • Shared service testing and reporting with more users or operational groups reduces operating costs
  • Faster detection of customer-impacting problems facilitates resolution for increased customer satisfaction
  • Positive customer satisfaction reduces churn and increases revenues
  • Providing network-wide, real-time reporting of measurements and key performance indicators (KPIs) increases operator visibility of service quality
  • Performing a common set of tests throughout the entire network footprint ensures more consistent customer experience
  • Extensive recursive testing capability reduces the time required and associated risk of network infrastructure installation or modification
  • Service quality baseline information measures network change and upgrade impact.

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